Digital Transformation

We support you through all stages of your projects around the ServiceNow Service Management platform.

Whether to manage the arrival and departure processes of your employees within your HR department, or in the context of IT incident management, we bring you the expertise and tailor-made support, depending on your most specific goals and needs.

Service Support

Administration Management as a Service or on site

24/7 support

Evolutive and Corrective Maintenance Backlog

Processes definition
(Project Management)

Customer support upstream :

ITIL process definition

Harmonization of IT and business processes

Functional and technical needs definition
(Subject mastery)

Support by our Business Analysts of your Service Management issues

Define your deployment roadmap

Implementation of your projects according to your deadline constraints and projects

Go Live Projects

THE SERVICENOW SERVICE MANAGEMENT PLATFORM BENEFITS

Requests automation

To provide a better services quality

IT simplification

Reduce your IT expenses

Improved productivity and agility

To obtain a global vision of the computer park

Accompanying a large CAC 40 customer to set up the CMDB

Humans4help expertise serving the CMDB of a large pharmaceutical group.

OUR AREAS OF INTERVENTION

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